Air Force Air University

Air Force Air University

To reach over 220,000 users worldwide, the USAF Air University (AU) set a requirement to modernize, create world-wide ubiquity, and cloud-enable their integrated Student Information System and Learning Management System. SMX developed a next- generation Commercial...
State Of West Virginia – Department Of Workforce

State Of West Virginia – Department Of Workforce

Understanding the agency’s need for a secure, reliable, and scalable modern contact center, SMX deployed Amazon Connect, an omnichannel cloud contact center. Our team created and implemented the contact center within 72 hours and on day one of operation, 98.7%...
Pandemic Response Accountability Committee

Pandemic Response Accountability Committee

As the COVID-19 pandemic took hold in 2020, the Pandemic Response Accountability Committee (PRAC)* was created to provide oversight of government resources distributed nationwide. The PRAC required a rich and immersive website at pandemicoversight.gov to provide...