Technical Writer (AWS Cloud Environment) (4636)

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Boston, MA FedCiv & SLG

SMX is currently seeking a detail-oriented and technically savvy Technical Writer to join our dynamic AWS Cloud Consulting team. This role bridges the gap between engineering and documentation, ensuring our cloud solutions are clearly communicated, well-structured, and aligned with both technical and business requirements. This is a remote position supporting a Boston, MA based team.

 Essential Duties & Responsibilities:

  • Gather and synthesize work tasks, technical inputs, and project updates from engineering, architecture, and DevOps teams.
  • Create and maintain comprehensive documentation for AWS cloud architectures, deployment pipelines, and infrastructure components.
  • Organize fragmented technical outputs into cohesive, standardized documentation that aligns with business readability and stakeholder expectations.
  • Translate complex technical concepts and business requirements into clear, structured narratives suitable for both technical and non-technical audiences.
  • Maintain and curate version-controlled documentation repositories (e.g., GitHub, SharePoint), ensuring consistency and accessibility.
  • Assist in the creation of client-facing deliverables such as runbooks, onboarding guides, operational manuals, and executive summaries.
  • Standardize documentation formats and templates to ensure alignment with internal best practices and industry standards.
  • Participate in project planning and sprint reviews to capture evolving scope and contribute to documentation strategy and delivery timelines.

Required Technologies and Skills:

  • Proven experience as a Technical Writer in an AWS cloud environment, with a focus on organizing and translating technical workstreams.
  • Functional understanding of AWS services, cloud architecture patterns, and deployment automation.
  • Familiarity with IaC tools (e.g., Terraform, CloudFormation) and CI/CD concepts.
  • Ability to collaborate with architects and engineers to visualize complex systems.
  • Experience creating documentation for new cloud builds, including architecture decks, operational guides, and stakeholder-facing summaries.
  • Solid grasp of business analysis fundamentals and the ability to convert raw technical inputs into structured, business-consumable documentation.
  • Excellent written and verbal communication skills, with a knack for simplifying complexity.
  • Proficiency with documentation tools (e.g., MS Word, MS PowerPoint, MS SharePoint).
  • Experience with diagramming tools (e.g., Lucidchart, Visio).
  • Comfortable working in agile environments, managing multiple priorities, and adapting to evolving project needs.

Preferred skills and qualifications:

  • Team Leadership
  • Process/SOP Creation and Curation Experience
  • Center of Excellence Participation

 

 

Application deadline 10-3-2025

 

#LI-SA

 

The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior work experience, specific skills, education and certifications. At SMX, one of our Core Values is to Invest in Our People so we offer a competitive mix of compensation, learning & development opportunities, and benefits. Some key components of our robust benefits include health insurance, paid leave, and retirement.

The proposed salary for this position is:
$66,600—$111,000 USD

 

At SMX®, we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success.

We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what’s possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration.

SMX is an Equal Opportunity employer including disabilities and veterans.

Selected applicant may be subject to a background investigation and/or education verification.

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