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Specialty Financial Company

Challenge

The company implemented Oracle Cloud Financials in 2017 but had received little training for regular maintenance of the instance.

Solution

The company engaged Creoal, now part of SMX, to provide a Readiness Diagnostic service and identify areas for improvement. Creoal recommended implementation of Oracle Procurement Cloud ERP to streamline the negotiation and license review process.

Result

Creoal served as a trusted Oracle partner, providing the technical expertise the company lacked to take full advantage of its Oracle system. Creoal also provided functional support for the company’s cloud applications, including new user setup and Chart of Accounts (COA) maintenance.

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