ISO refers to the International Organization for Standardization which is made up of members from 164 countries.
SMX (formerly Smartronix) currently holds three ISO certifications – ISO 9001:2015, ISO/IEC 20000-1:2018, ISO/IEC 27001:2013, as well as AS9100D.
ISO 9001 is a generic set of Quality Management System (QMS) requirements applicable to any type of organization. To be certified to the standard, companies must implement a QMS that is designed to continually improve performance while enhancing customer satisfaction. Such a QMS embraces the eight quality management principles upon which the standard is based, including: customer focus, leadership, involvement of people, process approach, system approach to management, continual improvement, factual approach to decision making, and mutually beneficial supplier relationships.
Certification to ISO 9001:2015, ISO/IEC 20000-1:2018, ISO/IEC 27001:2013, and AS9100D reinforces to customers through an independent third-party (BSI) that SMX meets the requirements of the standards. Our clients can rest assured that the products/services provided by SMX are designed and executed in accordance with the same high standards of quality implemented by some of the largest and most highly respected companies in the world.
Wherever you are on your transformation journey, SMX can help you get there faster and more effectively.
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