Next-Gen Managed Services

SMX Cloud Assured Managed Services are designed to increase your capacity to create new business value, without compromising long-term environment sustainability. We deliver on this commitment through a fully integrated Cloud Management Platform and Site Reliability service delivery model. 

Next-gen Managed Service Providers (MSPs) must do more than just provide managed services, they must accelerate business impact securely and at scale. At SMX, we serve as your trusted advisors,  building new strategies, identifying problems before they occur and starting you on the path to self-sustainment.  We educate, guide, and build solutions with the goal of optimizing your environment based on business outcomes across a number of dimensions including security, operations, availability, cost and governance.

SMX brings innovative approaches to operating and managing your  environment. Our next-generation approach includes the use of AIOps tooling, as well as loosely coupled microservices, infrastructure as code automation, and attribute-based declarative operations capabilities. Our method is unique in the industry, providing  tremendous capability to scale across hybrid cloud deployments, and reduce the manual toil typically associated with operations.

Automation Drives Everything

At the core of our secure Cloud Management Platform is an automation library that scales delivery. Our solutions are designed and built in a repeatable and automated way, with embedded security guardrails that provide compliance and transparency across all operational components. With more than 800 companies under management, SMX leverages information from early detection to build sustainable solutions that benefit the entire ecosystem. By extending this automation early into the application development cycle, application teams can leverage proven DevSecOps and FinOps best practices and build towards sustainability without interrupting feature development or having to become operational experts.

Continuous Optimization

The key to our customer enabling, optimized and software focused model is the integration of our Site Reliability Engineering (SRE) Pods & Squads. Our SRE teams work alongside our clients, leveraging proven frameworks and best practices, to help design, build, operate and continually optimize their entire deployment pipeline.

AI Enabled Operations

AI

Self-healing, AI augmented autonomic response, and auto-scaling, all included.

SRE Driven Automation

sre

Automated runbooks developed to optimize all aspects of deployment

Flywheel Effect

Vector

Continually automate common tasks, free up resources to automate more tasks

Better Relationships

better relationships

Integrating teams builds bridges and trust

Optimize Operations

optimize operations

Accelerate feature development with the right infrastructure

Make Time

Make Time

Spend less time on operations and more on developing new capabilities

View Our Managed Services

The key to our customer enabling, optimized and software focused model is the integration of our Site Reliability Engineering (SRE) Pods & Squads. Our SRE teams work alongside our clients, leveraging proven frameworks and best practices, to help design, build, operate and continually optimize their entire deployment pipeline.

Site Reliability Engineering

CAMS Managed Services

CAMS Security Services

Customer Solution Spotlights

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Wherever you are on your transformation journey, SMX can help you get there faster and more effectively.

Contact us to learn more.