Next-Gen Managed Services

SMX Elevate Managed Services are designed to increase your capacity to create new business value, without compromising long-term environment sustainability. We deliver on this commitment through a fully integrated Cloud Management Platform and Site Reliability service delivery model.

Next-gen Managed Service Providers (MSPs) must do more than just provide managed services, they must accelerate business impact securely and at scale. At SMX, we serve as your trusted advisors,  building new strategies, identifying problems before they occur and starting you on the path to self-sustainment.  We educate, guide, and build solutions with the goal of optimizing your environment based on business outcomes across a number of dimensions including security, operations, availability, cost and governance.

SMX brings innovative approaches to operating and managing your  environment. Our next-generation approach uses the power of Generative AI to get ahead of threats to your environment using anomaly detection, predictive analytics, and statistical analysis, as well as loosely coupled microservices, infrastructure as code automation, and attribute-based declarative operations capabilities. Our method is unique in the industry, providing tremendous capability to scale across hybrid cloud deployments, and reduce the manual toil typically associated with operations.