Creoal, now part of SMX, was engaged to evaluate the issues and remediate them by implementing a number of configuration changes. Creoal’s Customer Support Desk service was also selected as a solution for ongoing functional support once the environment was stabilized.
Global Investment Firm
Challenge
The firm went live on Oracle Cloud Financials in early 2022 and quickly encountered a range of functional inefficiencies that impeded the finance team’s ability to meet its operational goals.
Solution
Result
Creoal helped our client re-configure and roll-out the Oracle Cloud Financials solution to meet their business requirements and to leverage the full flexibility and power of the platform. Significant efficiency gains in both the GL and AP approval processes, and reporting and analysis processes were recognized.
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